Policy questions
Ask in your own words by chat or voice when available. Answers use current policy facts. Missing information stays unconfirmed.
Employee health benefitsKNOW YOUR POLICY
Help employees understand their benefits through policy questions by chat or voice when available, family e-cards and hospital list search.
Start with your current policy. An enquiry does not change your insurance.

ONE CLEAR OFFER
Onboard your existing group policy and connect eligible employees to their own policy information.
Ask in your own words by chat or voice when available. Answers use current policy facts. Missing information stays unconfirmed.
See your benefits and access the e-cards assigned to you and your family.
Search the uploaded hospital list. A listing does not confirm cashless approval.
Use the individual invitation shared by your company. If a policy detail is missing, ask HR or the insurer.
Member sign-inShare company and contact details only. No employee or medical details are needed in the enquiry.
Your authorised company representative completes registration and the policy is prepared for member access.
Eligible employees activate individual accounts to see their assigned information.
Policy information does not approve a claim. Ask HR or the insurer when information needs checking.
Talk about member access